Applications

• WorkSpace IQ

  WorkSpace IQ is LMG’s integrated, intelligent building management solution. It enables corporate real estate (CRE) managers to monitor the performance of their entire set of workspaces – as if they were physically present everywhere, all of the time. Using real-time business intelligence data, derived from intelligent building sub-systems, WorkSpace IQ ultimately allows organisations to make the most efficient use possible of their spaces, assets and resources.

  With WorkSpace IQ, CRE managers can track their assets and users in a geospatial context as they move around and interact with building services, whether by entering a building, logging on to the corporate network or using a printer, meeting room or cashless payment service. Over time the data gathered helps build a highly accurate picture of how a building’s space and occupancy, energy and resources are used – and how that use can be improved and streamlined.

  Key features

  • Dashboard and reporting functionality, for a real-time, detailed view of how efficiently space and occupancy, assets and resources are used – down to the individual desktop or service point
  • Integration with network authentication tools to associate users with IP devices and desks
  • Automated reduction of energy consumption, through geospatial awareness of areas not currently in use
  • Identification of “sad spots” – areas or desks that are seldom used or could be used more effectively – or the need for more desk or room capacity

  Key benefits

  • Can reduce workspace requirements by up to 25%
  • Increases room and desk use by up to 30%, reducing real estate costs significantly
  • Cuts energy costs by more than 30% by monitoring and controlling how, when and where energy is consumed
  • Reduces carbon footprint
  • Helps enhance the working environment, employee satisfaction, productivity, retention and recruitment
• Procure IQ

  Making it even easier to do business with LMG, we have designed Procure IQ to complement every level of service we offer – from providing a few patch cables to managing a major fit-out. The application enables you to easily and securely configure quotations, place orders and track their progress online.

   

  Key features

  • Service catalogue for standardised products and schedule of rates
  • Costing and quotation system
  • Service level agreement monitoring for service and product availability
  • Comprehensive historical volume reports by department, product and services

  Key benefits

  • Streamlined procurement of commonly used IT products and services
  • Reduced administrative costs
  • Consistently high IT standards and no renegade purchasing
  • Better cost centre and budget control
• Move IQ

  Move IQ is a communication and reporting tool for managing the entire move, add and change (MAC) process. Driving down costs as a result, it ensures consistent procedures for capturing and managing MAC information to ensure that people and IT assets are moved quickly and accurately.

  Key features

  • Automatic pre-move population of asset & connectivity data
  • Dynamic updates for all parties involved in a move
  • Centrally controlled change freezes
  • Automatic move pack creation, updates and distribution
  • New asset, connectivity and location information auto-update
  • Comprehensive move and cost analysis reporting

   

  Key benefits

  • Move costs reduced by 20%
  • Improved service performance & accuracy
  • Increased user satisfaction
  • Greater cost transparency and accountability
• Discover IQ

  As the IP device discovery (IPDD) audit module of Connect IQ, Discover IQ enables real-time checks and balances to be automatically carried out and compared against documented connectivity records. Any discrepancies are located, captured within reports and scheduled for further investigation and rectification.

  Key features

  • IPDD technology for automatically locating, tracking and monitoring assets and their physical connectivity
  • Highly accurate, real-time data on device usage and connectivity

  Key benefits

  • More efficient and productive processes for change, capacity, asset and incident management
• Select IQ

  Considering that workspace typically accounts for a significant amount of recurring operational costs, realizing significant cost reduction hinges upon optimising the use of the workplace through effective and efficient space scheduling and management.

  This requirement has led to LMG developing an advanced space scheduling and allocation app, Select IQ, which can be integrated with all leading room and desk booking applications to optimize the workspace allocation process. Deploying Select IQ enhances the adoption of alternative workplace strategies and activity based working, reducing total cost of occupancy and delivering significant improvements in staff productivity.

  At the heart of Select IQ, is a powerful resource capacity management engine that maximizes the utilisation of key resources by automatically and scientifically determining the optimal workspace allocation for individual members of staff during the provisioning process. Select IQ achieves this by allocating the available workspace and resources that are a best fit for the user’s business unit, role and the tasks in hand.

  Key advantages

  • Real-time, quantitative BI on user and departmental demand for space by type, configuration and resources.
  • LMG’s embedded WorkSpace IQ inbuilding GPS technology identifies no-shows, enabling seamless reallocation to the resource pool – improving utilization efficiency.
  • Desk ‘hoggers’ – individuals who under utilize the allocated space – can be identified and offered alternative options.
  • User satisfaction ratings provide space planners with real-time, qualitative BI by building, floor and space type, providing a continuous Post Occupancy Evaluation.
  • Advanced analytics offer a detailed understanding of historical utilization performance and current trends. Alerts can be initiated to identify seasonal variation or when and where occupancy thresholds are likely to be breached.
  • Provides a vehicle for user feedback on the quality of the workspace’s environment conditions, enabling selective fine-tuning and hence the opportunity to reduce energy costs.

  The provision of intra-building location services enables managers to quickly locate key members of staff (fire marshals, first aiders etc), lone workers and critical assets, greatly enhancing operational efficiency and improving general wellbeing.
• Connect IQ

  Connect IQ documents the entire physical infrastructure of your building or data centre, including connectivity, enclosure space and physical devices. By delivering infrastructure intelligence to the right place in the right format it will help you get greater value from the working environment.

  Key features

  • Visualisations of circuit traces, enclosure elevations and dashboards for capacity data and historical trends
  • Automated work order generation and allocation them to the appropriate technician
  • Mobile application for field technicians

  Key benefits

  • Underpins and optimises infrastructure management systems and workflow
  • Automatically plots the most efficient cable routes
  • Ensures patching integrity
• Insight IQ

  Insight IQ is a secure, online performance and documentation dashboard, which we specifically configure to your service contract with LMG. At a glance, you will see performance statistics relating to your service, with easy access to a comprehensive library of historical service and tracking reports. Alongside the statistics and reports area there is a live, shared documentation library that stores all documents relating to areas from construction and design to policies and quotations.

  Key features

  • Configurable key performance indicator (KPI) status for contracted services
  • Near real-time data updates accessible anytime, anywhere
  • KPI alerts for service level breaches
  • Email push to customers on red status items
  • Reporting and trending tools

  Key benefits

  • Reduces the time taken to access service-related data
  • Enables you to react quickly to deteriorating service performance
  • Supports informed decisions, based on relevant, up-to-date information

  Centralised storage for:

  • As-built drawings and test results
  • Warrantee certificates
  • Resource team charts, on-call information and escalation paths
  • Quality procedures, risk and method statements
  • Health and safety documentation
• CAFM IQ

  Integrated with our Connect IQ and WorkSpace IQ applications, CAFM IQ is an enhanced, CAFM solution that can be used to manage your entire operational environment, including infrastructure, assets, energy usage and occupancy. CAFM IQ analyses real-time occupancy and resource utilisation data to, in turn, provide post-occupancy evaluation data for BIM and other management information solutions.

Applications

• WorkSpace IQ

  WorkSpace IQ is LMG’s integrated, intelligent building management solution. It enables corporate real estate (CRE) managers to monitor the performance of their entire set of workspaces – as if they were physically present everywhere, all of the time. Using real-time business intelligence data, derived from intelligent building sub-systems, WorkSpace IQ ultimately allows organisations to make the most efficient use possible of their spaces, assets and resources.

  With WorkSpace IQ, CRE managers can track their assets and users in a geospatial context as they move around and interact with building services, whether by entering a building, logging on to the corporate network or using a printer, meeting room or cashless payment service. Over time the data gathered helps build a highly accurate picture of how a building’s space and occupancy, energy and resources are used – and how that use can be improved and streamlined.

  Key features

  • Dashboard and reporting functionality, for a real-time, detailed view of how efficiently space and occupancy, assets and resources are used – down to the individual desktop or service point
  • Integration with network authentication tools to associate users with IP devices and desks
  • Automated reduction of energy consumption, through geospatial awareness of areas not currently in use
  • Identification of “sad spots” – areas or desks that are seldom used or could be used more effectively – or the need for more desk or room capacity

  Key benefits

  • Can reduce workspace requirements by up to 25%
  • Increases room and desk use by up to 30%, reducing real estate costs significantly
  • Cuts energy costs by more than 30% by monitoring and controlling how, when and where energy is consumed
  • Reduces carbon footprint
  • Helps enhance the working environment, employee satisfaction, productivity, retention and recruitment
• Procure IQ

  Making it even easier to do business with LMG, we have designed Procure IQ to complement every level of service we offer – from providing a few patch cables to managing a major fit-out. The application enables you to easily and securely configure quotations, place orders and track their progress online.

   

  Key features

  • Service catalogue for standardised products and schedule of rates
  • Costing and quotation system
  • Service level agreement monitoring for service and product availability
  • Comprehensive historical volume reports by department, product and services

  Key benefits

  • Streamlined procurement of commonly used IT products and services
  • Reduced administrative costs
  • Consistently high IT standards and no renegade purchasing
  • Better cost centre and budget control
• Move IQ

  Move IQ is a communication and reporting tool for managing the entire move, add and change (MAC) process. Driving down costs as a result, it ensures consistent procedures for capturing and managing MAC information to ensure that people and IT assets are moved quickly and accurately.

  Key features

  • Automatic pre-move population of asset & connectivity data
  • Dynamic updates for all parties involved in a move
  • Centrally controlled change freezes
  • Automatic move pack creation, updates and distribution
  • New asset, connectivity and location information auto-update
  • Comprehensive move and cost analysis reporting

   

  Key benefits

  • Move costs reduced by 20%
  • Improved service performance & accuracy
  • Increased user satisfaction
  • Greater cost transparency and accountability
• Discover IQ

  As the IP device discovery (IPDD) audit module of Connect IQ, Discover IQ enables real-time checks and balances to be automatically carried out and compared against documented connectivity records. Any discrepancies are located, captured within reports and scheduled for further investigation and rectification.

  Key features

  • IPDD technology for automatically locating, tracking and monitoring assets and their physical connectivity
  • Highly accurate, real-time data on device usage and connectivity

  Key benefits

  • More efficient and productive processes for change, capacity, asset and incident management
• Select IQ

  Considering that workspace typically accounts for a significant amount of recurring operational costs, realizing significant cost reduction hinges upon optimising the use of the workplace through effective and efficient space scheduling and management.

  This requirement has led to LMG developing an advanced space scheduling and allocation app, Select IQ, which can be integrated with all leading room and desk booking applications to optimize the workspace allocation process. Deploying Select IQ enhances the adoption of alternative workplace strategies and activity based working, reducing total cost of occupancy and delivering significant improvements in staff productivity.

  At the heart of Select IQ, is a powerful resource capacity management engine that maximizes the utilisation of key resources by automatically and scientifically determining the optimal workspace allocation for individual members of staff during the provisioning process. Select IQ achieves this by allocating the available workspace and resources that are a best fit for the user’s business unit, role and the tasks in hand.

  Key advantages

  • Real-time, quantitative BI on user and departmental demand for space by type, configuration and resources.
  • LMG’s embedded WorkSpace IQ inbuilding GPS technology identifies no-shows, enabling seamless reallocation to the resource pool – improving utilization efficiency.
  • Desk ‘hoggers’ – individuals who under utilize the allocated space – can be identified and offered alternative options.
  • User satisfaction ratings provide space planners with real-time, qualitative BI by building, floor and space type, providing a continuous Post Occupancy Evaluation.
  • Advanced analytics offer a detailed understanding of historical utilization performance and current trends. Alerts can be initiated to identify seasonal variation or when and where occupancy thresholds are likely to be breached.
  • Provides a vehicle for user feedback on the quality of the workspace’s environment conditions, enabling selective fine-tuning and hence the opportunity to reduce energy costs.

  The provision of intra-building location services enables managers to quickly locate key members of staff (fire marshals, first aiders etc), lone workers and critical assets, greatly enhancing operational efficiency and improving general wellbeing.
• Connect IQ

  Connect IQ documents the entire physical infrastructure of your building or data centre, including connectivity, enclosure space and physical devices. By delivering infrastructure intelligence to the right place in the right format it will help you get greater value from the working environment.

  Key features

  • Visualisations of circuit traces, enclosure elevations and dashboards for capacity data and historical trends
  • Automated work order generation and allocation them to the appropriate technician
  • Mobile application for field technicians

  Key benefits

  • Underpins and optimises infrastructure management systems and workflow
  • Automatically plots the most efficient cable routes
  • Ensures patching integrity
• Insight IQ

  Insight IQ is a secure, online performance and documentation dashboard, which we specifically configure to your service contract with LMG. At a glance, you will see performance statistics relating to your service, with easy access to a comprehensive library of historical service and tracking reports. Alongside the statistics and reports area there is a live, shared documentation library that stores all documents relating to areas from construction and design to policies and quotations.

  Key features

  • Configurable key performance indicator (KPI) status for contracted services
  • Near real-time data updates accessible anytime, anywhere
  • KPI alerts for service level breaches
  • Email push to customers on red status items
  • Reporting and trending tools

  Key benefits

  • Reduces the time taken to access service-related data
  • Enables you to react quickly to deteriorating service performance
  • Supports informed decisions, based on relevant, up-to-date information

  Centralised storage for:

  • As-built drawings and test results
  • Warrantee certificates
  • Resource team charts, on-call information and escalation paths
  • Quality procedures, risk and method statements
  • Health and safety documentation
• CAFM IQ

  Integrated with our Connect IQ and WorkSpace IQ applications, CAFM IQ is an enhanced, CAFM solution that can be used to manage your entire operational environment, including infrastructure, assets, energy usage and occupancy. CAFM IQ analyses real-time occupancy and resource utilisation data to, in turn, provide post-occupancy evaluation data for BIM and other management information solutions.

Applications

• WorkSpace IQ

  WorkSpace IQ is LMG’s integrated, intelligent building management solution. It enables corporate real estate (CRE) managers to monitor the performance of their entire set of workspaces – as if they were physically present everywhere, all of the time. Using real-time business intelligence data, derived from intelligent building sub-systems, WorkSpace IQ ultimately allows organisations to make the most efficient use possible of their spaces, assets and resources.

  With WorkSpace IQ, CRE managers can track their assets and users in a geospatial context as they move around and interact with building services, whether by entering a building, logging on to the corporate network or using a printer, meeting room or cashless payment service. Over time the data gathered helps build a highly accurate picture of how a building’s space and occupancy, energy and resources are used – and how that use can be improved and streamlined.

  Key features

  • Dashboard and reporting functionality, for a real-time, detailed view of how efficiently space and occupancy, assets and resources are used – down to the individual desktop or service point
  • Integration with network authentication tools to associate users with IP devices and desks
  • Automated reduction of energy consumption, through geospatial awareness of areas not currently in use
  • Identification of “sad spots” – areas or desks that are seldom used or could be used more effectively – or the need for more desk or room capacity

  Key benefits

  • Can reduce workspace requirements by up to 25%
  • Increases room and desk use by up to 30%, reducing real estate costs significantly
  • Cuts energy costs by more than 30% by monitoring and controlling how, when and where energy is consumed
  • Reduces carbon footprint
  • Helps enhance the working environment, employee satisfaction, productivity, retention and recruitment
• Procure IQ

  Making it even easier to do business with LMG, we have designed Procure IQ to complement every level of service we offer – from providing a few patch cables to managing a major fit-out. The application enables you to easily and securely configure quotations, place orders and track their progress online.

   

  Key features

  • Service catalogue for standardised products and schedule of rates
  • Costing and quotation system
  • Service level agreement monitoring for service and product availability
  • Comprehensive historical volume reports by department, product and services

  Key benefits

  • Streamlined procurement of commonly used IT products and services
  • Reduced administrative costs
  • Consistently high IT standards and no renegade purchasing
  • Better cost centre and budget control
• Move IQ

  Move IQ is a communication and reporting tool for managing the entire move, add and change (MAC) process. Driving down costs as a result, it ensures consistent procedures for capturing and managing MAC information to ensure that people and IT assets are moved quickly and accurately.

  Key features

  • Automatic pre-move population of asset & connectivity data
  • Dynamic updates for all parties involved in a move
  • Centrally controlled change freezes
  • Automatic move pack creation, updates and distribution
  • New asset, connectivity and location information auto-update
  • Comprehensive move and cost analysis reporting

   

  Key benefits

  • Move costs reduced by 20%
  • Improved service performance & accuracy
  • Increased user satisfaction
  • Greater cost transparency and accountability
• Discover IQ

  As the IP device discovery (IPDD) audit module of Connect IQ, Discover IQ enables real-time checks and balances to be automatically carried out and compared against documented connectivity records. Any discrepancies are located, captured within reports and scheduled for further investigation and rectification.

  Key features

  • IPDD technology for automatically locating, tracking and monitoring assets and their physical connectivity
  • Highly accurate, real-time data on device usage and connectivity

  Key benefits

  • More efficient and productive processes for change, capacity, asset and incident management
• Select IQ

  Considering that workspace typically accounts for a significant amount of recurring operational costs, realizing significant cost reduction hinges upon optimising the use of the workplace through effective and efficient space scheduling and management.

  This requirement has led to LMG developing an advanced space scheduling and allocation app, Select IQ, which can be integrated with all leading room and desk booking applications to optimize the workspace allocation process. Deploying Select IQ enhances the adoption of alternative workplace strategies and activity based working, reducing total cost of occupancy and delivering significant improvements in staff productivity.

  At the heart of Select IQ, is a powerful resource capacity management engine that maximizes the utilisation of key resources by automatically and scientifically determining the optimal workspace allocation for individual members of staff during the provisioning process. Select IQ achieves this by allocating the available workspace and resources that are a best fit for the user’s business unit, role and the tasks in hand.

  Key advantages

  • Real-time, quantitative BI on user and departmental demand for space by type, configuration and resources.
  • LMG’s embedded WorkSpace IQ inbuilding GPS technology identifies no-shows, enabling seamless reallocation to the resource pool – improving utilization efficiency.
  • Desk ‘hoggers’ – individuals who under utilize the allocated space – can be identified and offered alternative options.
  • User satisfaction ratings provide space planners with real-time, qualitative BI by building, floor and space type, providing a continuous Post Occupancy Evaluation.
  • Advanced analytics offer a detailed understanding of historical utilization performance and current trends. Alerts can be initiated to identify seasonal variation or when and where occupancy thresholds are likely to be breached.
  • Provides a vehicle for user feedback on the quality of the workspace’s environment conditions, enabling selective fine-tuning and hence the opportunity to reduce energy costs.

  The provision of intra-building location services enables managers to quickly locate key members of staff (fire marshals, first aiders etc), lone workers and critical assets, greatly enhancing operational efficiency and improving general wellbeing.
• Connect IQ

  Connect IQ documents the entire physical infrastructure of your building or data centre, including connectivity, enclosure space and physical devices. By delivering infrastructure intelligence to the right place in the right format it will help you get greater value from the working environment.

  Key features

  • Visualisations of circuit traces, enclosure elevations and dashboards for capacity data and historical trends
  • Automated work order generation and allocation them to the appropriate technician
  • Mobile application for field technicians

  Key benefits

  • Underpins and optimises infrastructure management systems and workflow
  • Automatically plots the most efficient cable routes
  • Ensures patching integrity
• Insight IQ

  Insight IQ is a secure, online performance and documentation dashboard, which we specifically configure to your service contract with LMG. At a glance, you will see performance statistics relating to your service, with easy access to a comprehensive library of historical service and tracking reports. Alongside the statistics and reports area there is a live, shared documentation library that stores all documents relating to areas from construction and design to policies and quotations.

  Key features

  • Configurable key performance indicator (KPI) status for contracted services
  • Near real-time data updates accessible anytime, anywhere
  • KPI alerts for service level breaches
  • Email push to customers on red status items
  • Reporting and trending tools

  Key benefits

  • Reduces the time taken to access service-related data
  • Enables you to react quickly to deteriorating service performance
  • Supports informed decisions, based on relevant, up-to-date information

  Centralised storage for:

  • As-built drawings and test results
  • Warrantee certificates
  • Resource team charts, on-call information and escalation paths
  • Quality procedures, risk and method statements
  • Health and safety documentation
• CAFM IQ

  Integrated with our Connect IQ and WorkSpace IQ applications, CAFM IQ is an enhanced, CAFM solution that can be used to manage your entire operational environment, including infrastructure, assets, energy usage and occupancy. CAFM IQ analyses real-time occupancy and resource utilisation data to, in turn, provide post-occupancy evaluation data for BIM and other management information solutions.